The New Role of Management Representative in ISO 9001:2015

 

COURSE OBJECTIVES

To improve the participants’ understanding of:

  • What a Quality Management System is
  • QMS requirements using ISO 9001:2015
  • How a QMS usage can benefit an organization
  • What the MR’s role should be in QMS establishment, implementation and improvement of the QMS

COURSE CONTENT

What is a QMS?

  • How can it benefit an organization?

What is our model for establishing a QMS (ISO 9001)?

  • Overview of ISO 9001 Standard
  • Changes in ISO 9001:2015
    • Differences in ISO 9001:2008 and ISO 9001:2015
    • Framework of ISO 9001:2008, ISO 9001:2015
  • Activities under QMS establishment (QMS implementation, QMS maintenance and QMS improvement)

Management Representative (MR) Role in ISO 9001:2015

MR’s role in QMS Planning

  • Context of the organization and interested parties
  • Determining, monitoring, and reviewing risks
  • Aligning strategies and the Quality Policy, Objectives, and Action Plans
  • Identifying, planning, and managing processes and process changes

The MR’s Role during QMS Implementation

  • Ensuring resources are determined, provided, and maintained
  • What should be monitored and measured
  • Engaging people through effective delegation and team approaches
The MR’s Role in QMS Maintenance

  • MR role in CSM, process and product measures, internal audits
  • Overview of the internal audit process
  • Root cause analysis and corrective action planning tools
  • Reviewing the effectiveness of Corrective Actions
  • Updating the Risk Register
  • Conducting Management Reviews

The MR’s Role in QMS Improvement

  • Setting up measures of QMS effectiveness
  • MMAE approaches in determining QMS effectiveness, including risk and opportunities

Challenges in ISO 9001:2015

  • Demonstrating leadership and encouraging engagement
  • Risk-based thinking across the organization
  • Monitoring, measurement, and evaluation of QMS effectiveness in meeting business objectives

Ensuring QMS business integration through ISO 9001:2015

 

DATE, TIME & REGISTRATION:

January 23-24, 2025 | 9:00 AM – 4:00 PM via Zoom

May 28-29, 2025 | 9:00 AM – 4:00 PM via Zoom

September 25-26, 2025 | 9:00 AM – 4:00 PM via Zoom

The fee for this webinar is Php 10,000 + 12% VAT.
Training e-certificates and handouts will be provided.

Payment for this webinar can be made through Paypal, Credit card, or Bank Transfer.  Our accounting will send you a statement of account upon receipt of your registration form.

Upon receipt of payment, the webinar link will be sent to the email address you indicated in the registration form. 

REGISTER NOW!

For companies with 3 or more participants, please use the group registration form, download it here.

Send the accomplished registration form to registration@rosehall.com.ph. You can also, accomplish the group online registration on our website.

Upon receipt of your registration, our accounting will send you a statement of account for payment processing. Payments shall be settled before the seminar date.

ACCESS TO WEBINAR LINK  WILL BE GIVEN ONLY AFTER PAYMENT IS SETTLED. 
For inquiries you may contact:
Ms. Sophia Mikaela Caparino
✉ sophia.caparino@rosehall.com.ph
✆ 09988400669
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