The New Role of Management Representative in ISO 9001:2015
COURSE OBJECTIVES
To improve the participants’ understanding of:
- What a Quality Management System is
- QMS requirements using ISO 9001:2015
- How a QMS usage can benefit an organization
- What the MR’s role should be in QMS establishment, implementation and improvement of the QMS
COURSE CONTENT
What is a QMS?
- How can it benefit an organization?
What is our model for establishing a QMS (ISO 9001)?
- Overview of ISO 9001 Standard
- Changes in ISO 9001:2015
- Differences in ISO 9001:2008 and ISO 9001:2015
- Framework of ISO 9001:2008, ISO 9001:2015
- Activities under QMS establishment (QMS implementation, QMS maintenance and QMS improvement)
Management Representative (MR) Role in ISO 9001:2015
MR’s role in QMS Planning
- Context of the organization and interested parties
- Determining, monitoring, and reviewing risks
- Aligning strategies and the Quality Policy, Objectives, and Action Plans
- Identifying, planning, and managing processes and process changes
The MR’s Role during QMS Implementation
- Ensuring resources are determined, provided, and maintained
- What should be monitored and measured
- Engaging people through effective delegation and team approaches
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The MR’s Role in QMS Maintenance
- MR role in CSM, process and product measures, internal audits
- Overview of the internal audit process
- Root cause analysis and corrective action planning tools
- Reviewing the effectiveness of Corrective Actions
- Updating the Risk Register
- Conducting Management Reviews
The MR’s Role in QMS Improvement
- Setting up measures of QMS effectiveness
- MMAE approaches in determining QMS effectiveness, including risk and opportunities
Challenges in ISO 9001:2015
- Demonstrating leadership and encouraging engagement
- Risk-based thinking across the organization
- Monitoring, measurement, and evaluation of QMS effectiveness in meeting business objectives
Ensuring QMS business integration through ISO 9001:2015
DATE, TIME & REGISTRATION:
The fee for this webinar is Php 10,000 + 12% VAT.
Training e-certificate and handout will be provided.
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